FAQ

Frequently Asked Questions

Browse common questions by category or reach out to us directly.

General

What is RxPost?

A DSCSA-compliant platform that lets independent pharmacies (1) share surplus inventory through a pharmacy-to-pharmacy marketplace and (2) track stock across multiple stores with our cloud SaaS tools.

How much does it cost?

Start free on the Starter tier and pay a 10% fee only when something sells. Paid tiers add priority support and multi-store tools. See the Pricing page for full details.

Is RxPost available nationwide?

RxPost serves licensed independent pharmacies across the U.S. in 34 states. Coverage and shipping options vary by location—reach out and we'll confirm for your state.

Do I need special hardware?

No. RxPost runs in your browser. A standard barcode scanner speeds up listing surplus, but it's optional.

Is there a mobile app?

RxPost is fully responsive and works in any mobile browser, so you can post, buy, and manage inventory from your phone.

Buying

How do I buy?

Search by NDC or name, add items to cart, choose FedEx 2-Day or Priority Overnight (or free local pick-up), and check out.

What happens next?

The seller is notified, packs your order, and ships with a tracked label. You'll receive updates until the medication arrives at your pharmacy.

Can't find a drug?

Post a request and the network is notified. When a member lists matching stock, you're alerted so you can purchase right away.

Selling

How do I list stock?

Sign in ➜ My Posts ➜ scan or enter NDC, quantity, lot, expiry, and your price. Posting is free.

How quickly do I get paid?

Payouts are routed through our SOC 2 Type II Secure ACH environment shortly after the buyer confirms receipt of the shipment.

What drugs are disallowed?

Controlled substances, government discount programs (i.e. 340b), and any items prohibited by DSCSA or state law cannot be listed. The platform flags disallowed NDCs automatically.

Inventory Management

Can I manage multiple stores?

Yes—link stores to one master login, see a chain dashboard, and transfer items internally (Scale & Enterprise tiers).

Bulk upload or PMS integration?

Import inventory via CSV or connect supported Pharmacy Management Systems to keep on-hand counts in sync.

Can I track expiration dates?

Yes. RxPost tracks lot numbers and expiries and surfaces reorder points so nothing slips past its date unnoticed.

How does inventory transferring work?

Move stock between your linked stores in a few clicks; transfers are recorded with audit-ready documentation.

Pricing & Plans

How much does RxPost cost?

All plan details are on our Pricing page. In brief: the Starter tier is free—list unlimited items and pay 10% only when something sells. Paid tiers add white-glove support and multi-store tools.

Are there any hidden fees?

No. Fees are transparent—your plan's sales fee plus shipping. There are no setup or listing charges.

Do you offer annual-billing discounts?

Yes. Switching to yearly billing saves roughly 20% versus paying monthly.

What payment methods are accepted?

Payouts and charges run through secure ACH. Card payment is available for subscription tiers.

Security & Compliance

How is my data protected?

All traffic is TLS 1.3-encrypted and routed through AWS WAF + CloudFront. Sensitive payout data stays in a SOC 2 Type II Secure ACH environment—RxPost never stores full bank details.

Is RxPost DSCSA compliant?

Yes. Every transaction is designed to meet DSCSA requirements with verified members and audit-ready transfer records.

Is it legal to trade with other pharmacies?

Yes. Pharmacy-to-pharmacy transfers are permitted under defined conditions, and RxPost keeps the documentation you need.

What does "specific patient need" mean?

It refers to sourcing a medication to fill a particular patient's prescription—one of the recognized bases for compliant pharmacy transfers.

Can I export my data?

Yes. You can export your inventory and transaction records at any time.

Who can access my data?

Only your authorized team members. RxPost keeps ownership and data in pharmacy hands.

Still have questions?

Can't find what you're looking for? We're happy to help you directly.

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